AirAssist
Spend less time answering questions and more time doing strategic workThe AI Assistant that actually knows what it’s talking aboutDeliver accurate, policy-backed answers, personalized to each employee’s profile. Take over control anytime with the ability to review, edit, and curate every answer.Ready to see your HR team’s new superpower in action?Sign up for Early Accessbg-videoAirMason is already used and trusted by HR teams serving millions of employees worldwide
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IntroducingAirAssist

The AI HR Assistant that actually knows what it’s talking about.

A personalized experience both at the Employee & Organization levels, AirAssist understands your company's policies, state and federal policies, context specific rules, as well as the employee's HRIS profile before providing the correct answer.

Full integrations with all the major HRIS providers.

Sign up for Early Access
  • Granular Context ControlAdmins can manage exactly where AirAssist gets its information from, add additional rules on what to ignore or incorporate. Add in custom Q&A to train it to understand previous context specific situations.
  • Automatic PermissionsEach conversation with AirAssist is limited (at the native level) to documents that each employee has access to.
  • Full Audit TrailAbility to edit and review every answer provided by AirAssist...
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integrationsIntegrations
Most major SSO & HRIS Platforms
are integrated.
integrations
Technical Feasibility& Enterprise Readiness

Integrating AirMason into your offering is simple and hassle-free. Our team works closely with you to ensure a smooth implementation that aligns perfectly with your brand and operational needs.

More importantly, our team provides a white glove service to your clients, supported by 6 years of technical maturity and operational excellence.

  • Get access to our HR Compliance Library
  • 50+ native integrations with SSO & HRIS Providers
  • Already serving millions of employees globally
  • Scalable, de-coupled architecture running on Google Cloud
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ChatGPT-level speed. Policy-level precision. Without the Teams clunk.

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Our platform doesn’t exist elsewhere,
so naturally there are questions.

What’s Inside
Setup
Compliance
Fine Print
Support
What exactly is AirAssist, and how does it work?
AirAssist is your HR team’s AI sidekick, trained on your own documents, policies, permissions, and culture guide. It answers employee questions in your company’s tone of voice, and always within the guardrails you set. Whether your team has 10 people or 100,000, AirAssist scales right along with you without breaking a sweat.
How is AirAssist different from other HR chatbots?
Most chatbots answer in a generic “robot HR” voice and hope for the best.

AirAssist is built for HR teams that actually care about accuracy, overall control and ease of setup.

Here’s the difference:

  • Granular Context Control: You decide where it pulls info from and what to ignore.

  • Automatic Permissions: Employees only see answers and context from documents that they are allowed to see.

  • Full Audit Trail: Every answer can be reviewed, edited, and improved.

  • Cultural Tone: Responses sound like your HR team, not a compliance manual.

  • Personalized: Responses are personalized to each employee, the more context we have from your HRIS, the more personalized it gets.
Can AirAssist really answer in our company’s tone of voice?
Yes. AirAssist is trained on your culture guide, so answers feel human, friendly, and aligned with your company’s vibe. All the legalese translated with empathy and clarity for humans. It just answers the way you would want your HR team to say it.
What kinds of HR questions can AirAssist handle?
Almost anything your employees would normally ask HR about, including questions like:

  • How do I submit an expense report?
  • How many vacation days do I have left and can I carry these over to next year?
  • What's the process for requesting parental leave?
  • Is Jury Duty paid?
  • I just got married. How can I add my partner to my benefits?
  • Can I work from another state or country temporarily?
  • Can I talk to someone confidentially?

And for unique, one-off situations, you can add custom Q&A without coding or headaches.
Is AirAssist just Q&A, or can it handle more complex situations?
Way more. AirAssist understands context like location, role, and department, so answers are personalized for each employee. It also knows when to escalate. If something needs a human touch, AirAssist loops in HR with the full conversation trail so you do not have to start from scratch.

CoPilot, ChatGPT, have reasoning but lack context, personalization, and granular controls out of the box.

AirAssist combines context, reasoning, personalization, granular controls, and then adds in your tone of voice along with memory.
Can we trust AirAssist’s answers when it comes to employment law?
Answers are AI-powered and sourced from your own documents, always available for human review. However it’s always important to understand, AirMason always provides legal information, not legal advice.

AirAssist does keep you in control of what goes live. For the employment law updates that come through Airmason, those are always reviewed by AirMason’s HR Legal team, so compliance is built in.
Does AirAssist remember past conversations with employees?
It does, and only when it should. AirAssist can use past context to give smarter, more consistent answers while still respecting permissions and privacy. That means if someone asks about parental leave during a session, it will not repeat the basics again. It will pick up right where they left off. However, if they close their browser and come back, AirAssist won’t presume to remember their conversation for their own privacy sake. This can all be customized of course.

Every answer is tracked in the audit trail, so you always know what was said and can edit or adjust if needed.
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